Head of Driver Community - East Java & Bali at Go-jek
5 years minimum of work experience.
Passionate about community development, having relevant previous experience would be preferred.
Experience launching community initiatives (building an online forum, launching an ambassador program, creating an event series, etc.)
Ability to identify and track relevant community metrics.
Excellent verbal communication and writing skills.
Enjoy interacting with many people but also good in document information
Attention to detail and ability to multitask.
Willing to relocate to another cities.
Managing benefit, reward, and social activity to be given for driver and talent.
Responsible for driver support - answering questions however they come in or connecting them to the right -person
Maintain good relationships with drivers to build up community and membership base
Actively moderate and lead the driver community to shape the best service quality to users and the best worth for drivers