System Quality Manager at Topica
1. JOB DESCRIPTION
Monitor, manage and evaluate the quality of nearly 100 functional software systems in accordance with international standards for service quality, operational procedures and lead in activities and projects to improve IT / Technology.
Monitoring, responding to complaints, complaints of customers.
Control of issues that affect system quality.
To coordinate and solve problems related to product and system quality.
Participating in the development of systems of inspection and supervision of product / system quality in the direction of professional, friendly, enthusiastic and fast.
* Development activities:
Establishment of quality control, monitoring and evaluation system for technical service, mechanism and quality management team in Asia Pacific (Thailand, Philippines, Singapore, USA ...).
Not only do work abroad but also transfer TOPICA's supervision and evaluation methods to foreign experts.
Report the results of the work to the center director and the head / vice head of the Department of International Quality Management.
1-3 personnel management.
Coordinate the operations team, technicians to handle quality related incidents, report clients.
Coordinate and work directly with the managers / managers of all products.
Monitor the quality of technical services / IT in big cities (Hanoi, Ho Chi Minh, Da Nang, Malina, Bangkok, ...).
2.1. Benefit - The common environment
Straight talk: Bonus. Fine boss: fine. Reward: beat the table with the boss, catch the boss, I do not understand. Fine: fond of the boss. Ask for "ice tea" with your boss and co-workers if you get stuck. Every day from the benefits, strategy to daily play, Office-hour, "TGIF" monthly meeting, "Stone throwing" Round Table 2 days each.
Automatic salary increase, bonus diversity: increased salary twice a year, automatically according to the ratings and publicity framework. Top 20% increase about 30% per year, no upper limit. Reward productivity; project reward; incentive; accelerated acceleration; hot bonus; Bonus when thinking of new bonus ...
Up to 2 positions for 6 months; 23 years old as leader: Nominated and appointed council as soon as qualified. Some people are reminded twice a month. There are dozens of Managerial & Professional positions available, including the top level. The average age is 28, the youngest leader is 23. Human resources increase 30% - 50% per year.
To be king, to lose ... knight: There are always many projects "frontline" full of challenges, success is of course rewarded, promoted. But if you fail, you are knighted, rewarded, returned priority, exemption from underestimating a period.
Unit transfer, change boss, initiative, strive: Tired, bored boss? Unit transfer, rank shift, boss is not prevented. New idea? Sign up for the Big Idea, receive great prizes after each round of protection. Like the boss? When you get up, the boss up, or split the unit.
Work hard, Play hard: Leader, gym, yoga, massage chair. Festival fund. Lunch break. Beer every Friday afternoon. Annual leave. Monthly birthdays. More than 10 holidays every year, visit sick.
Sticking like family: Many managers, employees leave for 3 months, 1 year and then back to work. Dozens have been sticking for 6-7 years since its inception. Many young couples (or bombs) in the Topican family.
2.2. Promotion opportunities
Accumulate US $ million bonus shares: Accumulate $ 0.5-1.4 million in bonus shares, after 3-7 years of dedication. From the position of Deputy Director of the Center, Expert Center level up, according to assessment and public norm. Then feel free to do the leadership, self-startup, or work you like.
I practice 15 weeks or 3-5 years at the leading "Cradle of Startup" VN: Ripe? Join the Topica Founder Institute for 15 weeks, the most prestigious Startup Accelerator in Vietnam. The former HV TFI was invested nearly $ 10 million. Ripe? I practice 3-5 years with "Startup 700". Many of the Startup names are former Topican, and many Topica executives are former Startup practitioners.
Developer is a star, not a high-tech worker: Is the star of every project. Tuck the gut to produce products, received their own, not outsourced customers prohibited.
Energize with Seminars, Hackathons, Showcases and Slippers: Tech Weekly Monthly, Quarterly Hackathon, Startup Founder Showcase every year with dozens of offshore investors and top startups.
Sports, relaxation, Flashmob with 600 sisters, slippers pants: E-Sports, Fussball, Table Tennis, Darts, Gym. Flashmob with 600 sisters daily. Slippers, as long as they do not glide through the reception area.
Leading to Elearning's export technology fleet leading the way in Southeast Asia: The first time Vietnam exported Elearning technology: 12 integrated systems, 300 processes, for the largest IT university of the " soft "Philippines. English speaking online live English speaking product leads the Thai market.
Application development on Oculus, Drone, Big Data platforms ... Edtech Lab has the most modern platform. Build simulation and 3D campus in Oculus, Hololens. Mobilized group discussion with trainees via Telepresence Robot. Face recognition for attendance and supervision with Drone. Manufacturing robot, prototype, architectural design with 3D Printer. Learn vocabulary through Augmented Reality: play Who is millionaire with passers-by.
Build better teaching software with Adaptive Learning, Big Data.
Do not need to be a boss, still high income: Expert level, Division level, Block level, System level, Coordination level equivalent salary level with deputy leaders. If you do not like to be a manager, you just need to focus on the expertise, and create tools and training for other people to become experts.
Developer can become a million dollar business owner: TOPICA-FI is the only accelerator in Vietnam with startups calling for nearly $ 10 million, estimated at nearly $ 60 million: 3S, Antoree, Appota, Beeketing, Kyna, Morbling. , Uplevo, Vlance, Yton ...
Experience in the field of quality control, Tester is an advantage.
Priority will be given to those who have developed the quality management process from scratch, experienced in ITIL deployment, Six Sigma, CMMi.
Experienced in QA / QC tools, good analytical.
Universities specialized in information technology, engineering, electronics, electronics and telecommunications.
Can travel abroad.