Quality Assurance and Development Officer at Topica
In charge of managing hundreds of lecturers, they are in charge of coordinating and supervising the quality of work of their instructors.
Engage in the entire faculty management system, experience over 5 different professions in one location:
Recruitment & Training: recruiting new trainers as entrepreneurs, managing businesses with a 1:25 odds ratio
Customer care: Entrepreneurs, managers of businesses, are lecturers from universities.
Human Resource Management: With more than 1000 employees involved.
Coordinator: Responsible for arranging the work of the Trainer, with over 3000 jobs / month.
Quality management: the quality assurance of lecturers; supervise the quality of work of lecturers.
Meet with thousands of Lecturers who are entrepreneurs, business managers; The Master, PhD from the University.
Highly trained TOPICA management know how: Elephant, 4H, HSSBC, ViSOKA ...
Engage in system development projects such as: Quality Assessment System, Coordination System, Information Management System ...
Advise and provide strategic indicators that determine the operation and development plan of the Center.
Rotate, change the Center's internal affairs until you find what you like.
Report the results of the work to the center director and the head / department of international lecturer operations.
- Desire to develop in Human Resources (HR), Customer Service, Management and Coordination ...
- Have good system thinking.
- Basic English level, able to read English documents.
- Preferred candidates are fluent in Excel and Google Sheet.
- Active, creative, dare to do new, not afraid of wrong.
- Dynamic, enthusiastic, responsible for work.