Operations Executive - Kuala Lumpur, Malaysia at Love, Bonito
Kuala Lumpur, MY
You will be responsible for supervising all operations for retail stores in Malaysia, and managing HR/admin related matters for office/retail. Reporting directly into the Country Manager, you will play a key role in shaping Love, Bonito throughout this exhilarating expansion phase.
You should have / be
A passion and genuine interest in fashion and retail.
An ability to think /work systematically, with impeccable judgment and discretion.
Strong problem-solving skills and an ability to think out of the box with solutions that are scalable, sustainable, yet most cost-efficient.
A self-starter, proactive and hands-on approach. Get it done right, and fast!
Superb project management, multitasking and execution abilities.
Strong communication skills to inspire and influence internal stakeholders (HQ or Markets).
A fun, positive and charismatic personality.
Supervision of all stores and retail staff, ensure smooth day-to-day operations and handle all operational issues.
Responsible in managing retail staff scheduling, monitor sell through, product deliveries, inventory management, cash management, loss/pilferation prevention and security/compliance.
Manage HR/recruitment process of retail staff/new hires and support of manpower at store level when required.
In charge of preparing, consolidating and analysing store performance reports on a weekly basis and provide feedback on solutions for improvements.
Maintain excellent visual merchandising standards at store level according to visual merchandising principles/guidelines and ensure excellent customer experience at retail.
Manage and supervise store renovations, store refits, ensuring all proper licenses/insurance before opening a store, and dealing with vendors/suppliers.
Assist in sales and marketing activities in efforts to achieve revenue growth.
Manage general HR/administration duties for office and stores, payroll related matters, administer staff claims/benefits/medical claims, leave/attendance, commissions, recruitment process.
Average Basket Size
Retail Sales/Revenue Growth/Productivity
Inventory Management KPIs
Retention rate at store level
Store Operations/Visual Merchandising Excellence
Office/Admin/HR Management Excellence
Qualifications & Experience
2+ years of relevant work experience preferably in a fashion / retail industry.
Diploma, Professional/Bachelor Degree in Retail Management, Fashion, Business Studies / Management, Marketing, HR or equivalent.
Strong interpersonal and communication skills, proficient in spoken/written English and Malay/Chinese.
Able to work with minimum supervision and handle multiple assignments.
Proficient in Microsoft Word and Excel, with strong analytical and problem solving skills.
Please send in your CV.my with the subject: "Application for Operations Executive (Malaysia)".